Laserfiche

Laserfiche® software from Datamation is an industry-leading enterprise content management (ECM) solution—and the ideal partner for organizations ready to build a truly intelligent digital workplace. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Document Management and named a Customers’ Choice for six consecutive years, Laserfiche combines rock-solid document management with a powerful, AI-driven platform that transforms how your team works.

Laserfiche is a flexible product, deployable on-premise or in the cloud. The platform delivers workflow and process automation, electronic forms (e-forms), robust records management, and—now more than ever—a suite of generative AI tools designed to reduce manual effort, surface insights from your content, and accelerate decisions across your entire organization.

Laserfiche AI goes beyond basic automation to help organizations unlock the full value of their content. Key AI features include:

Smart Fields uses natural language prompts—instead of rigid, rules-based OCR—to automatically identify document types (such as invoices, tax forms, or student transcripts) and apply the correct metadata templates at ingestion. Documents that once took months to process are handled in seconds, with automated tagging that can also trigger downstream workflows like approvals or retention schedules.

Smart Chat gives every user a conversational interface to query the document repository directly, enabling faster knowledge discovery and better-informed decisions without the need to search through folders manually.

AI Agents bring agentic AI capabilities to content-centric workflows, automating multi-step tasks so teams can shift their focus to higher-value strategic work.

Laserfiche’s commitment to data privacy means your proprietary content remains safe: AI models are never trained on your organization’s data without written consent, and all content is protected by enterprise-grade encryption and access controls.